Highway at dusk
DOT/CSA Score Improvement

Drop Below FMCSA Intervention Thresholds

A standardized 5-workstream solution to reduce your CSA percentiles by targeting the exact categories driving FMCSA interventions. Stop new violations to lower scores.

95% → 80%
CSA Percentile Target
3x
Time Weighting Multiplier
≤10 Days
First Deliverable

What Are High Scores Costing Your Business?

Increased Inspections

Higher CSA scores trigger more roadside inspections, causing delays and operational disruptions.

Higher Premiums & Non-Renewal Risk

Insurance companies increase rates or refuse to renew policies for carriers with elevated safety scores.

Lost Business Opportunities

Shippers increasingly require low CSA scores as a condition for contracts and partnerships.

The 3x Time Weighting Advantage

Recent violations are weighted 3x more heavily in the 24-month score calculation. Stopping new points immediately is the fastest lever to lower your scores.

0-6 Months3x Weight
6-12 Months2x Weight
12-24 Months1x Weight

Critical Zone: Stop new points in the 0-6 month window to see the fastest score drop.

The 5-Workstream Solution

A standardized service model covering DataQs, CPDP, HOS, Maintenance, and Monitoring. Not custom consulting.

1
Correct Inaccurate Data
DataQs

Correct Inaccurate Data

Challenge incorrect inspection and crash data via the official FMCSA DataQs system.

  • Identify high-impact records (crash/inspection data)
  • Assemble evidence packets (photos, repair orders)
  • Submit Requests for Data Review (RDRs)
  • Track to resolution
2
Review Crash Preventability
CPDP

Review Crash Preventability

Submit eligible crashes for 'Not Preventable' determinations to improve the Crash Indicator score.

  • Goal: Remove 'Not Preventable' crashes from SMS calculation
  • Critical Constraint: Police Accident Reports are MANDATORY
  • RDRs without police reports are automatically rejected
  • GEIA builds the packet and submits
3
Reset Hours-of-Service Controls
HOS/ELD

Reset Hours-of-Service Controls

Fix common Electronic Logging Device (ELD) workflow failures like unassigned driving time.

  • Focus: Unassigned/Unidentified Driving Time
  • Goal: Backlog >48 hours must be ZERO (per 49 CFR 395.32)
  • Action: Implement daily/weekly audit loops & log certification training
4
Reset Vehicle Maintenance Controls
Maintenance

Reset Vehicle Maintenance Controls

Ensure annual inspection documentation is compliant and critical vehicle defects are addressed.

  • Focus: Documentation. 49 CFR 396.17 requires proof of annual inspection ON THE VEHICLE
  • Action: Verify inspection reports/decals are current on every unit
  • Policy: Strict 'No-Dispatch' rules for critical defects
5
KPI Dashboard

Implement Ongoing Monitoring

Provide a monthly KPI dashboard and management review to ensure continuous improvement.

  • Monthly executive summary + Action Register
  • Provides an audit-ready trail of 'Corrective Actions'
  • Consistent reporting retains the client

The Factory Model: Repeatable Client Lifecycle

A standardized process designed for speed and consistency across all clients.

1

Intake

Days 1-5

Data pull, 'Score Drivers' report, identify top violation themes

2

Plan

Days 7-14

90-Day Prioritized Action List. Focus on stopping new points

3

Execution

Sprints 1 & 2

DataQs, HOS Reset, Maint Doc Audits

4

Monitoring

Month 2+

Monthly KPI Dashboards & Management Review

5

Steady State

Ongoing

Transition to quarterly maintenance or renewal

Key Metric: Time-to-first-deliverable target is ≤ 10 business days

What We Do vs. What We Don't Do

Clear boundaries ensure focused, effective service delivery.

In Scope

  • Data Corrections: DataQs RDR submissions & evidence assembly
  • Crash Review: CPDP eligibility screening & packet submission
  • HOS/ELD: Policy templates, audit loops, unassigned-driving workflow
  • Maintenance: Record organization & doc review (49 CFR 396.17)
  • Monitoring: Monthly KPI dashboards & action registers

Out of Scope

  • Legal: No legal representation or disputing citations in court
  • Guarantees: No guaranteeing overturns or specific score reductions
  • Operations: Not acting as Safety Director or 24/7 dispatch
  • Mechanical: No physical repairs or certifying inspections

Ready to Drop Below Intervention Thresholds?

Launch a 60-day controlled pilot with a nationwide carrier. Lock Standard Operating Procedures (SOPs), then scale to your full book of business.